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Personalised Natural Medicine Care for Australian Veterans

  Supporting Australian veterans with personalised, clinician-led natural medicine care.

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Veteran-centred care

Holistic Care

Commitment

Integrity

Collaboration

Compassion

Is Valentius right for you?

Valentius provides personalised natural medicine care for Australian veterans. Our experienced clinicians take the time to understand your health concerns and determine the most appropriate care pathway based on your individual circumstances and DVA requirements.
 
Every treatment recommendation is made following a comprehensive clinical assessment. For some eligible patients, this may include discussion of natural medicine options where clinically appropriate.
Our goal is simple: to make accessing care clear, supportive and centred around your individual needs. 
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Valentius: Support At Every Step

01

Free Assessment

Begin with a free eligibility screening. We’ll guide you through the DVA process and connect you with a clinician experienced in veteran care.

02

Consult with Specialist

Attend an in-person consultation with a specialist (as required under current DVA funding arrangements), who will assess your needs and determine the most appropriate care pathway.  

03

Clinical Management & Ongoing Care

If treatment is clinically appropriate, your practitioner will develop an ongoing care plan tailored to your needs.  

If prescribed, dispensing occurs through a licensed pharmacy and delivered for free, with ongoing care provided as needed.  

Natural medicine care that's straightforward, personalised and designed for Australian veterans.

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Customer Testimonials

Veterans across Australia are choosing Valentius for their healthcare. Here’s what some of them say:

Their service was exceptional, and the follow-up appointments showed genuine care and professionalism. I felt truly looked after!

"Thank you team for such a wonderful experience."

I’ve had nothing but the best experience using Valentius. They have veterans working to support veterans on their journey to better health outcomes. Their doctors value their patients and work to provide a pathway back to where we want to be based on our needs and injuries sustained in service.

"Can't recommend higher"

All the staff and doctors at Valentius have been amazing to deal with. Everyone has listened to my concerns and taken them seriously. Together we came up with a treatment plan that works.

"Couldn't recommend Valentius more"
GET STARTED WITH A FREE ELIGIBILITY CONSULT HERE

Frequently Asked Questions

We’ve answered some of the most common questions about accessing healthcare through Valentius, including eligibility, appointments, DVA processes and ongoing care.
Where relevant, our services operate within Australian healthcare regulations and current Therapeutic Goods Administration (TGA) and Department of Veterans’ Affairs (DVA) requirements.
How can Valentius help me?
Valentius supports veterans across Australia, including those in rural and remote areas, through convenient telehealth services. Our initial eligibility screening is completely free.
 
Initial (face-to-face) and follow-up (telehealth) doctor consultations are covered by Medicare or the DVA for eligible patients. Where clinically appropriate, the DVA may also fund treatment on a case-by-case basis. 
 
Our team manages the DVA application process on your behalf, submitting and tracking paperwork to keep the process simple and stress-free.
 
Following a comprehensive clinical assessment, our experienced clinicians will discuss the most appropriate care options for your individual circumstances. Where suitable, this may include natural medicine as part of your personalised care plan.
Our team is here to help. You can call us on (07) 4803 3016 or email info@valentius.com.au to discuss our services or ask any questions.
 
If you’re interested in exploring whether our services may be suitable for you, you can also book a free eligibility assessment with one of our nurse practitioners.
 
If you’re experiencing an immediate mental health crisis or require urgent support, please contact Open Arms (1800 011 046) or Lifeline (13 11 14), or call 000 if you’re in immediate danger.
Eligibility for DVA-funded care is assessed case-by-case by the Department of Veterans’ Affairs, following an assessment by a qualified healthcare professional.
 
At Valentius, our Australian clinicians assess your individual circumstances, discuss appropriate care options, and guide you through the relevant DVA processes where applicable.
Where clinically appropriate, we can assist with DVA funding applications for eligible patients. All treatment recommendations are based on clinical judgement, and any funding decisions remain subject to DVA approval. Not all patients or treatments will be eligible.
Valentius offers a free telehealth eligibility screening with one of our nurse practitioners. Where appropriate, you may then be referred to a clinician for an in-person consultation at one of our clinic locations.
 
Under current DVA funding arrangements, an in-person consultation is generally required for treatment to be considered for DVA funding. Where eligible, the DVA may also assist with travel costs to attend your appointment.
 
Following your initial assessment, ongoing care may be provided via telehealth where clinically appropriate.
For patients choosing private self-funded care, telehealth consultations may be available without an in-person appointment, where appropriate.
If you commenced treatment before the February 2026 DVA funding changes, your current treatment can generally continue under your existing arrangements, where eligible.
 
If you require Tier 2 funding, or changes to your treatment that fall outside your current approval, you may need to attend an in-person consultation with a prescribing clinician at one of our clinic locations. This is generally required for treatment to be considered under current DVA funding arrangements.
 
Where eligible, the DVA may also assist with travel costs to attend your appointment.
If you’re unsure whether these changes apply to you, please contact our team. We’re happy to discuss your individual circumstances and guide you through the next steps.
No. You don’t need to organise a referral or navigate the process yourself.
 
Following your free eligibility screening with one of our nurse practitioners, we’ll coordinate the next steps for you. If appropriate, we’ll refer you to one of our partnered prescribing specialists for assessment.
 
To support your consultation, your clinician will usually require access to your My Health Record (we can help you activate this if needed) or a health summary from your regular GP. A copy of your DVA-approved conditions may also be helpful.
Our team will guide you through each step, making the process as straightforward as possible.
Your initial eligibility screening with one of our nurse practitioners is completely free.
For eligible patients, initial and follow-up doctor consultations are covered by Medicare or the DVA. 
Where clinically appropriate, treatment may also be funded by the DVA on a case-by-case basis.
 
If treatment is approved under the DVA, a standard DVA prescription co-payment may apply. Our team can also discuss available support programs and funding options that may assist eligible patients.
Our team will explain any potential costs before you commence care, so you know exactly what to expect.
Valentius supports eligible veterans with both DVA Gold Cards and DVA White Cards.
 
Generally, Gold Card holders may be eligible for DVA-funded care. White Card holders may also be eligible if the treatment relates to their accepted conditions, subject to DVA approval.
 
Our team will assess your individual circumstances, explain your eligibility, and guide you through the relevant DVA processes. All funding decisions are subject to clinical assessment and DVA approval.
Absolutely! We understand that plans can change.
 
You’re welcome to reschedule or cancel your appointment up to 48 hours in advance. 
If you’re unable to attend, please let us know as soon as possible so we can offer the appointment to another veteran.
 
To reschedule or cancel, just call or email our team; we’re always happy to help.
Under current DVA funding arrangements, new patients generally must attend an initial in-person consultation for treatment to be considered for DVA funding. Where eligible, the DVA may also assist with travel costs to attend your appointment.
 
If travelling to one of our clinic locations isn’t possible, please contact our team. We’ll discuss your individual circumstances and help you understand your options.
 
For patients choosing private self-funded care, telehealth consultations may also be available where clinically appropriate.
You can stop using Valentius at any time. There are no lock-in contracts, and you won’t be charged simply for choosing to discontinue your care.
 
If you decide Valentius is no longer right for you, just let our team know. We’ll ensure your care is concluded appropriately and can assist with any questions about your ongoing treatment or records.

Do you have more questions?

Click the button below to get in contact with one of our team members today!

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Looking for more information?
 
For additional information about Australian healthcare regulations, visit the Therapeutic Goods Administration (TGA) or the Department of Veterans’ Affairs (DVA).  Alternatively, contact our team and we’ll be happy to assist. 
 

Your Pathway to
Care

We support veterans in navigating the Department of Veterans’ Affairs (DVA) process and understanding their care options.
Our journey begins with a free telehealth eligibility screening with one of our nurse practitioners.
Where clinically appropriate, you may then be referred for an in-person consultation with a prescribing specialist, as required under current DVA funding arrangements. Where eligible, the DVA may also assist with travel costs.
Following your assessment, ongoing care may be provided via telehealth where appropriate.
Our team will guide you through every step, explain your eligibility, and help make the process as straightforward as possible.
GET STARTED WITH A FREE CONSULTATION

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